About the Institute
Development and Operations Manager (Full Time)
The Development and Operations Manager is a key member of the Development and Finance teams. This individual is responsible for membership appeals, the donor database, maintaining standards and protocols, and maintaining all gift records.
Who We Are:
The Edward M. Kennedy Institute for the United States Senate is dedicated to educating the public about the important role of the Senate in our government, encouraging participatory democracy, invigorating civil discourse, and inspiring the next generation of citizens and leaders to engage in the civic life of their communities. We at the Kennedy Institute believe that civic education and engagement includes learning about important historic and contemporary policy issues, understanding how the issues are addressed inside and outside our democratic structures of government, and taking action on civic issues in ways that reinforce democratic practices and broaden democratic participation. The Kennedy Institute strives to provide balanced, transparent, and inclusive civics education experiences that make room for conversations between people of broad ideologies and perspectives in respectful, productive ways.
SUMMARY PURPOSE OF POSITION:
The Development and Operations Manager is a key member of the Development and Finance teams. This individual is responsible for membership appeals, the donor database, ensuring data integrity, maintaining standards and protocols, and maintaining all gift records in an accurate and timely fashion for all prospects and donors. They are responsible for the acknowledgment letters, timely receipt of all gifts and invoicing. They serve as the liaison with the accounting department for proper processing of accounts payable, cash receipts, and Invoicing.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Manage Membership and Annual Fund appeals and campaigns.
- Manage the donor database.
- Analyze & distribute development reporting .
- Respond to questions from donors and members.
- Perform regular reconciliation of gifts, pledges and other related financial information with the Finance office.
- Participate in implementation of Annual Fundraising Dinner plans.
- Misc. administrative duties, such as opening and distributing development department mail, inventory office supplies, etc.
- Manage accounts payable process and assist with processing accounts receivables.
- Perform other duties as assigned.
EDUCATION: Bachelor’s degree preferred.
EXPERIENCE: 1-2 years of experience in a similar position required. This position requires the individual to exercise a high level of tact and discretion with both internal and external constituencies as well as the ability to work well collaboratively in a team environment.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Strong interpersonal and communication skills (written and verbal) with internal and external audiences.
- Strong organizational and time management skills; must be able to meet deadlines.
- Ability to multi-task in a fast-paced environment with changing priorities and limited resources.
- Ability to handle confidential and proprietary information with discretion.
- Microsoft Office software package knowledge required.
- Experience with donor databases and fundraising platforms.
- Working knowledge of marketing platforms such as MailChimp and Constant Contact a plus
- Ability to create and maintain good working relationships with a variety of diverse internal and external team members.
- Strong commitment to teamwork.
The physical demands and work environment described for this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Duties are performed indoors in an office/workstation environment. Duties may require extended periods of standing, walking, sitting, talking, hearing, and long periods of computer viewing.
The above is intended to provide insight to the general nature and level of work performed by employees assigned to this role. The above is not intended to be an exhaustive list of all responsibilities and duties required.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
The Edward M. Kennedy Institute for The United States Senate is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please email resume and cover letter to firstname.lastname@example.org, with the title “Development and Operations Manager” in the subject line. Please, no phone calls. The Institute does not retain external search firms. No solicitation calls will be entertained.